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Plant ID — Privacy Policy

Effective date: June 17, 2026 · Last updated: June 17, 2026

Plant ID (the “App”) is operated by Xionprotech LLC (“we,” “us,” “our”), 1415 W High St, Pottstown, PA 19464, USA. This policy explains what information the App collects, how it is used, and your choices. By using Plant ID you agree to this policy.

Information we collect

Photos and images you submit. When you photograph or upload a plant, the image is processed to identify the plant and generate care guidance.
Information you save. Plants you add to your “My Plants” library and related notes.
App usage data. Basic technical and usage information needed to operate the App (such as identification counts for free-tier limits and crash/diagnostic data).

We do not ask for your name, address, or government identifiers to use the App.

How your data is processed (AI)

Plant ID uses a third-party artificial-intelligence service, Google’s Gemini API (provided by Google LLC), to analyze the plant photos you submit. When you request an identification, your image and related prompt are transmitted to Google for processing and a result is returned to the App. Google’s handling of that data is governed by Google’s applicable terms and privacy policy. See Google Privacy Policy and Gemini API Terms.

Content generated by the App (plant identification, care guides, and toxicity notes) is produced by AI and is labeled as AI-generated.

How we use information

To identify plants and generate care and toxicity guidance from your photos.
To maintain your “My Plants” library.
To enforce free-tier limits and, if you subscribe, manage premium access.
To maintain, secure, and improve the App.

Where your data is stored

Your saved plants and notes are stored on your device. Images are sent to the AI service only at the moment of analysis to return a result; we do not sell your photos or build advertising profiles from them.

Data sharing

We do not sell your personal information. We share data only with service providers that help us operate the App (such as the AI provider named above and, where applicable, app-store payment processors), and where required by law.

Payments

If you purchase a subscription, payment is processed by the applicable app store (Apple App Store or Google Play) or our payment processor. We do not receive or store your full payment-card details. Pricing is shown before you subscribe and you may cancel at any time through your app-store account.

Safety disclaimer

Plant ID provides AI-generated identifications and guidance for general informational purposes only and may be inaccurate. Do not rely on it to determine whether a plant, berry, or mushroom is safe to eat or touch, or whether it is toxic to people or pets. Never consume or handle a plant based solely on this App. For medical concerns consult a doctor or Poison Control; for pets consult a veterinarian.

Children’s privacy

Plant ID is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect data from them. If you believe a child has provided us data, contact us and we will delete it.

Your choices and rights

You can delete saved plants within the App.
You can uninstall the App at any time, which removes locally stored data on your device.
To request deletion of any data associated with you, email support@xionprotech.com.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “Last updated” date above and, where appropriate, in-app notice.

Contact us

Xionprotech LLC
1415 W High St, Pottstown, PA 19464, USA
Email: support@xionprotech.com